Light Upp.
Privacy Policy

This is the privacy policy for Light Up Pages Ltd (“Light Upp”, “LightUpp”, “service”, “we” or “us”).​

We take the privacy of all visitors to this website seriously. Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our service, and your choices about the collection and use of your information.​

Certain businesses are required under the data protection act to have a data controller. For the purpose of the Data Protection Act 1998 you can contact us via email at info@lightupp.co.uk

The information you provide to us directly.

In operating our website we may collect and process the following data about you:

Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.

​Information that you provide by filling in forms on our website, such as username, your first and last name, phone number, company and e-mail address.

​Information provided to us when you correspond with us for any reason.

Information you provide when subscribing online.

​Rest assured, if you give us info about you, it will be used to operate, maintain, and provide you the features of the service. Making Light Upp better for you.

Any information we may receive from 3rd parties.

We may receive information about you from third parties.

​For example, if you access our websites or service through for example, through Instagram, by “following,” “liking,” or Twitter by “retweeting”. That third party may pass certain information about your use of its service to Light Upp.

​This information could include, but is not limited to, the user ID associated with your account (for example, your Instagram/Twitter @name), and any information that you have permitted the third party to share with us, as well as any information you have made public in connection with that service.

​You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Light Upp service. You may also disconnect your third party account from the service by adjusting your settings on the third party service. If you disconnect your third party account, we will no longer receive information collected about you in connection with that service.

​We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the service.

Your mobile device can give us information about where you are. This may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you use our service.

Some features like location-based services may not function properly if the availability of location data is impaired/disabled.

​Remember if you are signed into a third party account whilst using our service, third parties might give us some information about you.

Our use of Cookies.

On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website to our advertisers.

​When you visit us, we may send one or more cookies to your device and lets Light Upp help you log in faster and enhance your navigation through the site.

​A cookie may also convey information to us about how you use the service (e.g., statistical information regarding the use of our website to our advertisers- the pages you view, the links you click and other actions you take on the service.

​Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the service so that we can continue to develop and improve this service.

​You can control or reset your cookies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive.

​Note that disabling cookies and/or other tracking tools prevents Light Upp or its business partners from tracking your browser’s activities in relation to the service, and for use in targeted advertising activities by third parties.

​If you would like to adjust your cookie settings, please consult your browser instructions. However, some features of the service may not function properly if the ability to accept cookies is disabled.

How we work with GDPR (General Data Protection Regulation).

Light Upp processes your information in accordance with European Laws and regulations such as the GDPR. The GDPR governs how Light Upp may process your information. This means that Light Upp will collect and use your information only where:

  • ​We need it to provide you the service and fulfil our obligations to you under our Terms of Service.
  • It is justified because of a legitimate interest such as for research and development or marketing the service (where it isn’t superseded by your interest in protecting your data).
  • You consent to us using your information in a certain way.
  • It is necessary for compliance with our legal obligations.


​​If you have consented to our use of your information you may withdraw that at any time.

​You can either withdraw your consent by emailing info@lightupp.co.uk, or through your account settings page. Where we are using your information because of a legitimate interest to do so, you have the right to object to that use. However if you do so, it may mean that it is not possible for you to continue using Light Upp services.

How we use your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

​Allowing you to log in to Light Upp, operating and maintaining the service, and billing you for transactions that you make via the service. It’s also to automatically remember information about you so you will not have to re-enter it during your next visit to the site.

​We also use information about you to as per our contractual obligations and to help us improve the Light Upp service and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.

​Helping us tailor your needs, we use information you provide us and information about you to make sure that your use of our site feels more personal. We will use your information to notify you, if there is any changes to our website, such as technical improvements, security alerts and/or a service change.

​For promoting Light Upp services, we use your contact information to get in touch with you about features and offers relating to the service that we think you would be interested in. We also use information we collect about you to make sure that you get the most related offers and promotions based on your preferences. You can opt-out of getting these.

​So that your comments are taken into account, we use information about you, and information that you provide to our customer support team, to resolve technical issues and to ensure that we can always improve services for all Light Upp users.

​Following termination of your User Account, Light Upp may retain your profile information and User content for a commercially reasonable time, for as long as we have a valid purpose to do so. Light Upp may retain your information for the purpose of comply with its legal and audit obligations, and for backup and archival purposes.

​Light Upp will use or disclose your information where required by law. Where we reasonably believe that such action is necessary to; Comply with the law and the reasonable requests of law enforcement; To enforce our ‘Terms of Use’ or to protect the security/integrity of our service; And/or to exercise or protect the rights, property, or personal safety of Light Upp and our Users.

​For security we use information about you to monitor activity that we think is suspicious or potentially fraudulent, and to identify violations or this Privacy Policy or our Terms of Service.

Disclosing your information

We may share your information with third-party service providers for the purpose of providing the service to you and to facilitate Light Upp interests. These service providers will only be provided with access to your information as is reasonably necessary, complying with this Privacy Policy and any applicable laws.

​Some third parties may share your information with providers who assist Light Upp with its services for example: Billing, Customer support, Email services, Hosting and storage, Analytics and Delivery of physical products/services.

​We may share some information about you with business partners to assist Light Upp’s business interests and to help us provide our service to you as best as possible.

​Also your information may be disclosed to assist with fraud prevention.

Keeping your information safe

Your information is very important to us. Here are some ways how we keep your information safe and secure. Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

​We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

​To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Light Upp at all times.

​The transmission of information via the internet is never completely secure. Light Upp cannot ensure or warrant the security of any information that you transmit to Light Upp or guarantee that information on the service may not be accessed, disclosed, altered, or destroyed.

​During the event that any information under our control is compromised as a result of a breach of security, Light Upp will take reasonable steps to investigate the situation. Where appropriate we will notify individuals affected and take further steps, in accordance with any applicable laws and regulations.

Any links redirecting to other websites.

Light Upp is not responsible for the practices employed by websites or services linked to or from the service.

​This includes the information or content contained therein. Remember that when you use a link to go from the service to another website, our Privacy Policy does not apply to third-party websites or services.

​Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

​Further to this, you accept that we are not responsible and do not exercise control over any third-parties that you authorize to access your User Data. If you use a third party website like Twitter and allow access to your content, this is at your own risk.

​We can’t control every website in existence. Take care when browsing.

How to get in touch ​ .

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at info@lightupp.co.uk

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